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Charter to spy on customers

By Danny | May 14, 2008

Check here for the story.

Topics: Uncategorized | 7 Comments »

7 Responses to “Charter to spy on customers”

  1. Sarah Says:
    May 14th, 2008 at 12:49 pm

    Makes me glad we use ATT.

  2. Nick Says:
    May 15th, 2008 at 10:38 am

    The cable companies are subject to franchise agreements of local governments. After some searching, I found this contact information:
    SLO County and unincorporated cities: (805) 781-4357
    San Luis Obispo, Bridgitte Elke, Principal Administrative Analyst: (805) 781-7151
    These are general city contact numbers, I wasn’t able to quickly find the contact info for the departments/persons directly involved with cable franchising:
    Morro Bay: (805) 772-6200 x5 (administration)
    Atascadero: (805) 461-5000
    Arroyo Grande: (805) 473-5414 (administration)
    Paso Robles: (805) 227-7276 (city hall)

    California Public Utilities Commission: http://www.cpuc.ca.gov/puc/

    Feel free to call the appropriate city or county contact for your service area and let them know that Charter’s inspection of all web traffic going through their network is NOT acceptable to you, and that you prefer your web browsing to remain unmonitored and unaltered by Charter.
    When calling, make sure you speak to someone responsible for cable franchising agreements.

  3. Nick Says:
    May 15th, 2008 at 1:18 pm

    Almost forgot Grover Beach, (805) 473-4550 (administration)

  4. Jim Zim Says:
    May 17th, 2008 at 8:46 am

    To opt out of Charter’s targeted advertising plan, go to http://www.charter.com/onlineprivacy and fill out the form. It places a special cookie on your computer that will keep Charter from tracking your online activities.

    Be sure to do this from each different computer you use on Charter. Also, if you use more than one browser (Internet Explorer, Firefox, etc.) you have to do it once from each browser.

  5. Mike Says:
    May 20th, 2008 at 8:48 am

    CNET article indicates that what charter is doing may be illegal

    http://www.news.com/8301-13578_3-9947499-38.html

  6. kelly Says:
    October 18th, 2009 at 6:45 pm

    I had charter they installed the cable 11 ft. off the blacktop crossing the street in front of my house, One week, truck hit it, charter fixed it illegally 11′ again hit by another truck, I called them and told them to disconnect my internet service, a guy came out didn’t contact me, cut my telephone line and left, I went crazy called them, they said,” oh were having a brpwn out in that area, I called the ceo, no brown out serveral employees were supposed to loose their jobs over this, went to att, they are not much better sent me $2,000 long distance bill said I didn’t have a calling plan in place, what a racket, got that fixxed but their still slamming my bill , try Vonage?

  7. Xavier Watson Says:
    July 19th, 2010 at 6:47 pm

    Franchising business is good but some franchise needs some cold hard capital to start with.:,’

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